Orange County’s Consumer Protection Office reported that it recovered $208,644.44 for customers who lost money to fraudulent or unfair business practices in 2025. The office handled 1,255 complaints during the most recent fiscal year and highlighted National Consumer Protection Month in March as a time for residents to learn about their options after a scam.
The office provides education, community outreach, dispute resolution for non‑regulated business activities and enforces the county’s trespass towing ordinance. It does not give legal advice, represent consumers in legal actions, or compel a specific business outcome. Residents can request speakers on topics such as unfair business practices, fraud prevention, professional licensing and identity theft by calling 407‑836‑4200 or emailing FraudHelp@ocfl.net. Complaints can be filed online through a general complaint form or a towing complaint form, after which staff review the case, may contact the complainant for more information, request a response from the business, refer the issue to state or federal agencies, or conduct a site visit.
Press release issued by Orange County Government Newsroom:
https://newsroom.ocfl.net/2026/02/scammed-out-of-money-consumer-protection-office-recovers-more-than-208000-in-2025/
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